RETURNS

Returns

Due to being a small business, we cannot accept returns if the wrong size is chosen. All measurements are listed in the item description. If you have any questions considering the sizes, you are welcome to contact us through e-mail or Instagram. However, if an item is lost, arrives damaged, or is the wrong size or color compared to your order, we will gladly accept a return or exchange. Please contact us within 14 days of delivery and ship the item back within 21 days of delivery.

We don’t accept exchanges or cancellations, but please reach out to us via e-mail if you have any problems with your order. We’re not responsible for any damage that appears after using our products.

The following items can’t be returned or exchanged. Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:

  • Pre-orders, custom or personalized orders
  • Items on sale

Color & Image Disclaimer

The information provided on this website is for general informational purposes only. Every effort is made to ensure product information is complete and accurate; however, the customer is responsible for verifying that the product they purchase meets their specific requirements. For personalised service and recommendations, please contact us via e-mail. Please note that any advice given by our staff is based on the information provided by the customer at the time, and therefore, Pyshkin Pyshkin is only responsible for offering correct advice according to that information, not the actual situation.

While we strive to provide accurate images of each product’s color and design, actual colors and designs may vary slightly due to differences in device screen settings, lighting, and other factors. Pyshkin Pyshkin is not responsible for color or design variations that are not factory defects. By purchasing from Pyshkin Pyshkin, you acknowledge and accept the slight risk of variation between the product’s actual color and design and its representation on our website. Additionally, please note that colors, textures, and other material attributes can vary between manufacturers, such as different shades of ‘white,’ varying levels of shine, and differences in the look and feel of materials.